top of page

Help Center

  • What payment methods are available?
    We currently accept Cash, Bank Transfer (Baiduri/BIBD), Debit Cards, Credit Cards, QuickPay, Pocket.
  • Do you offer Full PC Builds and Bundles?
    Yes, we do offer Full PC Builds and Bundles. Please contact us via our social media channels (WhatsApp/Instagram/Facebook) or visit our store and we will be able to assist you.
  • Do you offer troubleshoot, servicing and cleaning?
    Yes, we do offer the services for desktops (excluding Mac).
  • Do you offer special rates for bulk purchases?
    Yes, we do. Please contact us and we will be happy to discuss with you on your requirements.
  • Do you offer warranty?
    Yes, we do offer warranty for products sold by Techsurged. If you require more information, please refer to our Warranty Terms & Conditions.
  • Do you provide/offer delivery services?
    Yes, we provide delivery services through our registered 3rd party runner.
  • Are there any charges for delivery?
    We charge a flat rate of BND 5 for purchases of BND 150 and below. Purchases above BND 150 are entitled to free delivery services.
  • How long does it take for the items to reach me?
    Typically within 1-3 working days. However, delivery to Belait & Temburong districts may take slightly longer dependent on the schedule.
  • My package has not arrived yet, what should I do?
    If your package has not arrived within the communicated schedule, please contact us on WhatsApp and we will assist you accordingly.
bottom of page