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PRIVACY POLICY

Last Updated: 27 November 2025

Welcome to TechSurged (“we”, “our”, “us”). We operate the website https://techsurged.com using the Wix Studio platform. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order and purchase details

⚠️ We do NOT store your credit or debit card details. All payments are processed securely through authorized third-party payment providers.

b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Approximate location

  • Cookies and usage data

This data is collected automatically through Wix’s built-in analytics and security systems.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders within Brunei

  • Communicate with you regarding orders, deliveries, and inquiries

  • Improve our website performance and customer experience

  • Send promotional messages (only if you choose to opt in)

  • Detect and prevent fraud, abuse, or security threats

 

3. Wix Platform & Data Hosting

Our website is hosted on Wix Studio. Wix provides us with the online e-commerce platform that allows us to sell our products.

Your data may be stored through:

  • Wix data storage

  • Wix databases

  • Secure Wix applications

 

Wix stores your data on secure servers protected by firewalls and industry-standard security measures.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

Your data may only be shared with:

  • Payment service providers (to complete transactions)

  • Delivery partners (to fulfill orders within Brunei)

  • Wix services (for hosting, analytics, and security)

  • Authorities, if required by law

 

All parties are required to keep your information confidential and secure.

 

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functions

  • Improve performance and browsing experience

  • Analyze website traffic

 

You may disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

 

6. Data Security

We take reasonable technical and organizational precautions to protect your personal information, including:

  • Secure HTTPS encryption

  • Wix security protection tools

  • Restricted internal access to sensitive data

 

However, no transmission over the internet is completely secure.

 

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw your consent for marketing communications at any time

 

To exercise your rights, please contact us at the email below.

 

8. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

 

9. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

 

11. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact us at:

Email: techsurged.sales@gmail.com
Website: https://techsurged.com

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